Tenancy lifecycle, evidence and audit platform

The Complete Record of Every Tenancy

Manage compliance, inspections, repairs, complaints, communications, documents and evidence in one auditable tenancy record from advert to checkout.

If it happened, it's recorded. If it's recorded, it's available when you need it.

Complete tenancy record
Auditable timeline
Evidence available when needed

Live operating view

Tenancy lifecycle

TenancyBridge

Portfolio summary

One source of truth from advert to checkout

Compliance Risk

Compliance Status

Non-Compliant

Critical

Evidence Reports

12

reports

Action items

3

need review

Compliance and operations

This week

Required gas certificate

Missing

Critical

The active tenancy is flagged because the required gas certificate is missing.

Action required

3

Tenancy-linked items need attention

Arrears snapshot

£1.2k

Visibility up, surprises down
Complete tenancy record
Auditable timeline
Six-year record retention
Tenancy lifecycle

From advert to checkout, every record has somewhere to live.

TenancyBridge is a tenancy lifecycle, evidence and audit platform. It keeps the complete tenancy record, auditable timeline and evidence available when needed.

Property setup

Address, property type, tenancy context and compliance position start the record.

Record opened

Advert readiness

Draft moves to Ready when the compliance gate is satisfied, then Published when the landlord chooses to advertise.

Draft -> Ready -> Published

Tenancy checklist

Deposit, documents, invitations, start checks and inspection evidence are connected before move-in.

Start checks tracked
Deposit protected
Documents shared
Tenant invited
Start checks completed
Pre-inspection evidence added

Advert gate

DraftReadyPublishedGated if compliance is missing

Compliance checklist

EPC uploaded
Gas safety checked
EICR recorded
Tenant documents prepared

Auditable timeline

Records added as the tenancy moves

Single source of truth

Compliance uploaded

Certificate evidence is attached to the property and tenancy context.

Tenant invited

The tenant portal link is issued and the tenancy record is created.

Pre-inspection photos added

Check-in condition evidence is stored against the tenancy.

Repair raised

A service request becomes part of the operational record.

Complaint responded to

Responses, files and status changes stay in the chronology.

Rent record logged

Payments and balance updates are retained with the tenancy.

Post-inspection completed

Checkout condition evidence closes the practical lifecycle.

Tenancy report generated

The auditable timeline can be exported when evidence is needed.

Tenant uploaded
Landlord responded
Staff member updated
Legal representative viewed

Single source of truth

TenancyBridge is more than compliance reminders

It is a tenancy lifecycle, evidence and audit platform for landlords who need the complete tenancy record available when decisions, disputes, repairs, reports or checkout evidence matter.

Compliance is part of the tenancy story

Certificates, review status, expiry context and tenant-visible documents stay connected to the property and tenancy record.

Repairs and service requests stay evidenced

Requests, landlord updates, contractor notes, completion evidence and related complaints stay in one practical workflow.

Complaints and communications remain traceable

Tenant messages, landlord responses, staff updates and legal-view activity are retained as part of the audit trail.

Inspections and checkout are linked

Pre and post inspection evidence can sit alongside documents, rent records and generated reports from advert to checkout.

Evidence available when needed

Keep the records that explain what happened, when, and who acted.

The platform helps landlords keep inspections, repairs, complaints, rent, documents, staff activity and generated reports attached to the tenancy they belong to.

Tenant uploaded

Files and messages are stamped into the chronology.

Landlord responded

Responses and decisions stay connected to the record.

Staff member updated

Staff activity can be separated from owner activity.

Legal representative viewed

Access events support audit visibility where enabled.

Platform coverage

Built around the full tenancy lifecycle

Manage the property, tenancy, compliance context, repairs, complaints, communications, documents, rent records, inspections, reports and evidence without turning each workflow into a separate source of truth.

Portfolio

Property and tenancy visibility

Keep each property connected to its active tenancy, tenant profile, documents, TenancyBridge compliance status and operational history.

Compliance

Track obligations without guesswork

Monitor certificates, expiry dates, missing documents, rejected uploads and evidence history from the property record.

Casework

Requests stay attached to the tenancy

Keep complaints, alteration requests, support tickets and action-required items tied to the right tenant and property.

Finance

Tenancy-led rent and cost context

Surface rent position, arrears context and tenancy balances without separating finance from the live tenancy record.

Support

Landlord and tenant support paths

Support tickets remain scoped to the signed-in account, with internal notes and customer-visible messages kept separate.

Reporting

Structured reports with history

Generate record-based compliance reports, evidence packs and repair summaries with file history and tenancy-aware context.

Start building the complete tenancy record

Use TenancyBridge to manage the tenancy lifecycle from advert to checkout, with evidence and audit history available when needed.